Turn your app's reviews into a fix-list
Paste an App Store or Google Play link. In a few seconds we read the public reviews and show the top complaints grouped by theme, how large the negative share is, real user quotes, and whether the rating is trending up or down by version.
We read only public store data — no login, no scraping of private pages. Nothing is stored.
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What the audit shows
Three answers a product team needs before the next sprint: what users complain about most, how bad it is, and whether it's getting worse.
Top complaints by theme
We group negative reviews into themes — crashes, login, payments, ads, a broken update, performance, bugs, support — with the share of negatives, a count and real quotes for each.
Rating dynamics by version
The average score per app version, plotted so you can see exactly which release pulled the rating down or lifted it back up, plus an up / flat / down trend on the freshest reviews.
An honest, sourced picture
Everything comes from the store's own public review feed (up to ~500 recent reviews). No invented numbers: if a store limits review text, we say so and show verified metadata only.
Who uses the Review Audit — and why
Three everyday situations where a two-second read of the reviews saves a planning meeting.
Product managers — prioritise the backlog
Before sprint planning, paste your own app's link. Instead of scrolling hundreds of reviews by hand, you get the pains ranked by how often they appear and how angry they are — crashes and login issues float to the top, cosmetic gripes stay at the bottom.
The per-version trend tells you whether your last release helped or hurt, so you can defend the roadmap with evidence rather than the loudest single review.
Founders & marketers — size up a competitor
Paste a rival app's link and read its weaknesses in one screen. The themes people hate most are exactly the gaps your positioning can attack, and the negative share is a quick proxy for how much room there is in the market.
Pair it with our Website Comparison by Niche to line up several competitors and see where each one is bleeding users.
Before a launch or a redesign — set a benchmark
About to ship a big update or a redesign? Snapshot the current complaint mix and rating trend first, so after release you can prove the new version actually moved the needle on the pains you targeted.
If crashes or login top the list, that's a signal to bring in engineering help — our team can audit and rebuild the weak parts of an existing app.
Frequently asked questions
Which stores are supported?
Both. For App Store links we read the full public review feed and produce the complete audit — top complaints, quotes, rating breakdown and per-version trend. For Google Play we show verified store metadata and the overall rating; Google does not expose individual review text over a public request, so the theme-level breakdown there is limited, and we say so on the result rather than inventing numbers.
Where does the data come from?
Straight from the store's own public interfaces: Apple's iTunes lookup and customer-reviews feed, and Google Play's public listing. We use no private APIs, no login and no paid scrapers. You could open the same reviews yourself — the tool just reads and structures the most recent ones (up to about 500) for you.
How are complaints grouped into themes?
Each negative review (1–3 stars) is matched against a set of common pain themes — crashes, login/auth, payments, ads, a broken update, slowness, bugs, confusing UI, unresponsive support, notifications, battery, data loss. A review can count toward several themes. The share you see is that theme's portion of all negative reviews analysed. It's a fast triage signal, not a hand-labelled dataset.
What does the rating trend mean?
We compute the average score for each app version that has enough reviews and plot the recent ones, then compare the freshest half of reviews against the older half. If the average dropped by a quarter-star or more it's marked declining, if it rose it's improving, otherwise stable. That tells you at a glance whether your last releases are winning users back or losing them.
Is it really free? Do I need to sign up?
Yes, free, and no signup. Paste a link and read the result. We store nothing about the app you checked or about you.
How many reviews do you analyse?
Up to roughly 500 of the most recent reviews the store returns, across its review pages. That window is deliberately recent-weighted so the audit reflects the app as it is today, not complaints about a version from two years ago.
The reviews are in another language — does it still work?
The pain themes recognise keywords in several languages (English, Russian, German, French, Italian, Spanish), so a mostly-localised review set still classifies reasonably. Very niche languages may under-count; the rating breakdown and trend are language-independent and always accurate.
Can you also fix the problems the audit finds?
Yes. YuSMP builds and rebuilds mobile apps end to end. If the audit surfaces crashes, a painful login or a release that tanked the rating, tell us about the app and we'll propose a plan to fix the specific pains — see Mobile App Development.
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If the audit shows crashes, a broken login or a rating in decline, our team can fix it. Tell us about your app and we'll propose a solution and a timeline.